Shipping policy
Shipping Policy
At VANTA Dance Lab, most of our products are delivered digitally. Please review the information below regarding digital and physical purchases.
Digital Products
Digital products, including memberships, online classes, tutorials, downloadable content, and digital gift cards, are delivered electronically. After your purchase is completed, you will receive access instructions or a confirmation email. No physical item will be shipped.
If you do not receive your digital purchase within a reasonable time, please check your spam or junk folder before contacting us for assistance.
Physical Products
If VANTA Dance Lab offers physical merchandise in the future, shipping rates and estimated delivery times will be displayed during checkout. Delivery times may vary depending on your location and the shipping carrier.
Once an order has been shipped, VANTA Dance Lab is not responsible for delays caused by shipping carriers, weather conditions, customs, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. VANTA Dance Lab is not responsible for orders shipped to an incorrect address provided by the customer.
Order Questions
If you have any questions about your order or experience any issues receiving your purchase, please contact us at vanadancelabteam@gmail.com, and we'll be happy to assist you.